Reflecting poorly on prescriptions for governance and transparency.
So
another clump of mud has been flung at the reputation of free enterprise. This
time in the form of tax dodging as revealed in the Panama Papers, reflecting
only a small part of a problem that globally could be costing governments more than $3 trillion – a nearly impossible figure to
confirm because of the nature of the beast.
It comes
at a time when business is being blamed for many global ills, including stark
wealth inequalities. This may not be surprising as one of capitalism’s tenets
is that private initiative is much more productive than government, encouraging
tax dodging as something of a billionaire and corporate sport. The fall out of
this event will no doubt continue for months, if not years, to come. Not the
least of which will be a further tightening and expansion of prescriptions
around governance and transparency. South Africa’s King Reports on corporate
governance are among them.
There is
something in all these reports that is a reminder of the tale of the King’s new clothes. It is more than a play on the
name. The revelation by an innocent question from a child that the King or
emperor was naked, reminds one of the question an inexperienced reporter put to
another king of sorts: Jeff Skilling, former CEO of the notorious Enron energy trading
firm.
His
defensive response to the question where Enron’s income was coming from, that
he was not an accountant and could not know all about the company, triggered
one the biggest collapses of a financial bubble the world had ever seen. In
turn there was a feverish rush to enforce all kinds of prescriptions and
regulations and a rekindling of animated debate around corporate ethics and
social conscience. Mervyn King’s efforts in producing such prescriptions were globally leading edge in this
regard.
This is
not a detraction from the value of these efforts, the latest of which is King IV now in the making and due for
release in November. Transparency and accountability are fundamental pillars of
social order, and no less so when it comes to business which affects all of our
lives. Protocols that guide those in authority on ways of achieving them are of
indispensable value.
When it
comes to prescriptions, regulations and indeed trying to force enterprise to
adopt business strategies that focus heavily on them, one could argue that they
become highly counter-productive. It is this assumption that justifiably sparks
the kind of response one saw to this Moneyweb article on King IV: “just another
concrete block shackled to business to hinder it to go forward and do what it
is best at viz. business.”
The simple truth is that there is little, if any evidence
that all of these efforts have resulted in a significant reduction in business
malpractices. Indeed, in just one – that of executive pay – there is an
argument that not only has disclosure not tempered executive remuneration, but
has exacerbated it by creating envy among the more modestly paid executives as
well as pressure for rank and file wage increases.
An article
published by the WEF cites recent scandals just in the last year – Volkswagen,
Toshiba, Valeant, Mitsubishi and FIFA – as evidence that corporate
governance globally is still simply not taken seriously enough. South Africa
has had its fair share of these since all of the hype began decades ago, and
now we have the tax evasion scandals revealed in the
Panama papers. The real fall-out of these papers for South Africa is yet to
come and will seriously challenge the selective and unilateral enforcement
of reputational risk.
When one thinks of all of the time, effort and costs spent
on ensuring ethical standards, sustainability, accountability and governance,
one simply has to question their efficacy. These go much further than the King
reports and include sustainability reporting, the high cost consultant driven
placebo efforts at establishing Triple Bottom Lines and Balanced scorecards,
and interventions on constructing organisational ethical standards and remits. For
the most part by far, these efforts are mostly adopted very reluctantly as “have-to-haves”
rather than “want-to-haves”.
The
gathering of as much information as possible about all aspects of a big
organisation is always useful. But compliance with prescriptions or some
organisational intervention flavor of the month often leads to information
overload. Teams of managers can spend hours filling in forms or data processing
for “dashboards”. I have seen meeting room walls “brown-papered” from ceiling
to floor until one senior executive wailed: “For heaven’s sake, we are not
trying to invade Spain!” Much of this information perishes on its way to the
board, where it seldom, if ever, informs company strategy.
In my
decades of exposure to business and organisational theory, I cannot recall any
case where these efforts have tangibly or even directly contributed to company
growth or better overall performance. If there are such cases, they certainly
have not made enough impact to encourage their adoption as a sound strategic framework
for any business model. The reasons are
simple and two-fold. They do not reflect the real driving force of the business
– maximum returns in the shortest time; and for the greatest part, they try to
marry quantitative with qualitative metrics in a world dominated by measureable
financial outcomes. They then create intolerable contradictions.
Which
brings attention back to Skilling’s response, or lack thereof, to a question
about Enron’s source of income. If a company or its CEO cannot passionately and
clearly demonstrate the tangible value the enterprise adds to people’s lives,
its right to exist is highly questionable. When an enterprise sees contribution
as its sole purpose, and does it in such a way that reward expectations are met
and further contribution encouraged, then it certainly will not need a plethora
of prescriptions, rules, and interventions to entrench that behaviour. I have
repeatedly argued that value-added, or wealth creation, scientifically reflects
that. It is the only accounting measurement to do so. It is doubtful whether a
company that is dedicated to adding value to people’s lives and demonstrates
that in its behaviour in the market place, will also not reflect that spirit in
its relationship with all other interests, including the community at large.
Good
companies say they have a contributory purpose; better companies live by and
demonstrate it. The best companies coherently measure it. In the main, those
that don’t, will be caught out by customers, competition and normal laws. Most
enterprises are indeed driven by these forces. It just becomes difficult to see
when they constantly have to defend a self-gain money focused ideology.
A
passion to make a difference in one’s market unleashes true willingness,
without which no amount of prescriptions can prevent bad behaviour. That is
particularly so when it is shared by all involved as a common vision.
Very thought provoking Jerry.
ReplyDeleteVery thought provoking Jerry.
ReplyDelete